SHIPPING INFO

 

SHRIMP & OTHER LIVESTOCK
All shrimp are shipped via USPS Priority mail on Mondays only (Unless its a holiday, then I ship on Tuesdays. Cut off for orders to ship out is 9:00pm Central the night prior). You will find the little guys neatly and tightly packaged inside a Breather bag. I wrap the bag in newspaper and it all fits snugly in a styrofoam lined box.  If it is extremely hot or cold in your delivery area, please contact me before ordering.

If you are ordering more than one item, please contact me first. Depending on items ordered, I may be able to combine some of the shipping to save you money!

Express shipping is always available. Please contact me before ordering if you are interested in Express shipping.

OTHER PRODUCTS
Including, but not limited to, filters, airline tubing, acclimation kits, etc. These items will be shipped next business day if ordered on their own and typically shipped USPS First Class (tracking information may be available and will be sent to you if so). When ordering both livestock and other products, they may come in separate shipments.

LIVE ARRIVAL GUARANTEE
100% Live Arrival Guarantee (LAG) on first delivery attempt. First delivery attempt is determined by timestamp on package tracking available at USPS.com. Extras are included in all shipments to cover the rare DOA (Dead on Arrival) of livestock. In the event there are DOA over the extra sent, proof in the form of a clear picture must be taken of the dead livestock still in the closed bag and sent to info@cflaquatics.com within 1.5 hours of delivery. I will either ship replacements or refund the value of dead livestock via PayPal, buyer’s choice. Shipping cost is nonrefundable. If buyer’s choice is to have replacements shipped, buyer is responsible for shipping cost. LAG is not continuous, and replacements/refund will only be done once.

I reserve the right to have the package held for pickup at the post office (location of buyer’s choice) if weather could harm the livestock. LAG is null if a package marked as held for pickup is delivered to buyer’s final address by USPS. LAG is null if buyer does not pickup the package the same day it is available for pickup at the post office.